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We will define familial status and provide numerous examples of what would be considered violations of the Fair Housing Act. Laws to protect against handicap discrimination were added to the Fair Housing Act in 1988. We will also review additional laws that you need to be aware of so that you can provide fair and unbiased service to all consumers. We will cover the history behind Fair Housing, beginning with a look at the formative years of the country and how the attitude towards African Americans and slavery changed with the Civil Rights Acts of the 1860s and 1960s. You need to act properly, bring violations to the attention of others, and protect yourself from liability. You have daily contact with buyers, sellers, landlords, tenants, and other agents who may inadvertently, or sometimes blatantly, violate the law. You need to understand the laws concerning Fair Housing in order to do the right thing as a person and as a real estate agent. By the end of the course, you will know what behaviors can help in your communications with other cultures and which behaviors to avoid.įair Housing Laws exist not just for the protection of other cultures but to ensure equal housing rights for everyone. We'll also review a number of body language signals that you should be aware of. That's why we'll teach you about the differences between high context and low context cultures. In determining how persons from different cultures can communicate effectively, the most important aspect is when people from different cultures can make adjustments in their behaviors with each other.
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You will also learn about cultural diversity and how you can help your clients feel more comfortable.
#Psi exams meaning how to#
You will learn about cultural differences in communication and how to interpret non-verbal signals. Through this course, you will find tips on how to deal with these aspects.
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#Psi exams meaning trial#
Some features of culture are technical (visible or taught), formal (deeper, partly visible, learned by trial and error), and informal (invisible and automatic). While the agent's role has evolved into being a consultant with any real estate consumer, this has become amplified with the multi-cultural consumer. You will learn about changes in the American economy that make investing in property an attractive opportunity for people from other countries. We will review in detail the specific practices that should be avoided so that you can remain in compliance with the law.įor many from abroad, the dream of owning a home or property in the USA is still a coveted desire. You will learn about the protected classes so that you can avoid discriminating against them. In discussing the violations of the Fair Housing Laws, it is important to note that the purpose of the law is to eliminate all unlawful discrimination. You will learn about possible Fair Housing violations and how to implement effective strategies to avoid committing them.
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#Psi exams meaning code#
We will review the protected classes under both Federal Fair Housing Laws as well as those included in the REALTOR® Code of Ethics. This course will highlight important cultural features and distinctions, as well as relevant communication skills and acceptable behaviors for the agent. Because culture can have an influence on how people think and act, it is important to be professional, conscientious, courteous, and respectful, not just to your customers and clients but also to your co-workers and other real estate professionals that you do business with. As a real estate agent, not only must you avoid discriminatory behavior, but you must also be culturally sensitive.